Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("Policy") sets out the permitted and prohibited uses of the BuyingWindow platform ("Platform") and Services.

This Policy forms part of the agreement between:

BuyingWindow Ltd ("BuyingWindow", "we", "our", or "us")

and each customer, user, or organisation accessing or using the Services ("Customer", "you", or "your").

By accessing or using BuyingWindow, you agree to comply with this Policy.

Failure to comply may result in:

• suspension of access;
• termination of your account;
• restriction of Platform functionality;
• legal action where appropriate.

2. Purpose of the Platform

BuyingWindow provides business intelligence software designed to help organisations identify potential commercial opportunities through analysis of business signals, company information, and related data.

The Platform is intended to support legitimate business activities, including:

• sales intelligence;
• business development;
• recruitment research;
• professional services prospecting;
• commercial planning.

BuyingWindow does not authorise customers to use the Platform for unlawful activities.

3. Customer Responsibility

Customers are solely responsible for:

• how they use information obtained through BuyingWindow;
• decisions made using Platform outputs;
• communications sent to third parties;
• compliance with applicable laws.

BuyingWindow provides information and tools.

Customers remain responsible for exercising appropriate judgement and ensuring their activities are lawful.

4. Lawful Use Requirements

Customers must use the Platform in compliance with all applicable laws and regulations, including where relevant:

• UK GDPR;
• Data Protection Act 2018;
• Privacy and Electronic Communications Regulations (PECR);
• anti-spam laws;
• marketing regulations;
• employment and recruitment regulations;
• industry-specific requirements.

Customers must ensure that their use of BuyingWindow information has an appropriate legal basis.

5. Prohibited Activities

Customers must not use the Platform for any activity that:

• violates applicable laws;
• infringes third-party rights;
• harms individuals or organisations;
• damages BuyingWindow's reputation;
• compromises Platform security.

6. Spam and Unlawful Outreach

Customers must not use BuyingWindow to:

• send unlawful bulk communications;
• conduct spam campaigns;
• bypass marketing consent requirements;
• send misleading communications;
• impersonate another organisation;
• engage in deceptive sales practices.

Customers are responsible for ensuring that all outreach activities comply with applicable marketing and privacy laws.

7. Harassment and Harmful Behaviour

Customers must not use information obtained through BuyingWindow to:

• harass individuals;
• intimidate individuals;
• repeatedly contact individuals who have requested no further contact;
• target individuals for harmful purposes.

8. Unlawful Profiling and Automated Decisions

Customers must not use BuyingWindow to:

• make automated decisions about individuals that produce legal or similarly significant effects;
• determine eligibility for employment, credit, insurance, housing, or other regulated decisions without appropriate legal safeguards;
• create unlawful personal profiles.

BuyingWindow is designed to provide business intelligence and decision-support information.

9. Data Protection Obligations

Customers must:

• process information lawfully;
• respect individual privacy rights;
• provide appropriate notices where required;
• maintain appropriate records of processing;
• comply with applicable data protection obligations.

BuyingWindow is not responsible for unlawful processing carried out by customers.

10. Scraping and Data Extraction

Customers must not:

• scrape BuyingWindow data;
• use automated extraction tools;
• systematically copy Platform information;
• create external databases from BuyingWindow data;
• extract information beyond permitted functionality.

This restriction protects BuyingWindow's:

• databases;
• methodologies;
• commercial intelligence models;
• intellectual property.

11. Reverse Engineering and Competitive Misuse

Customers must not:

• reverse engineer the Platform;
• attempt to discover source code;
• analyse underlying algorithms;
• replicate Business Signal methodologies;
• build competing products using BuyingWindow.

Customers must not use BuyingWindow access to:

• benchmark the Platform for competitive purposes;
• copy features or workflows;
• develop competing services.

12. Artificial Intelligence Restrictions

Customers must not use BuyingWindow:

• to train competing AI systems;
• to create commercial datasets from Platform outputs;
• to extract proprietary AI methodologies;
• to circumvent AI safeguards;
• to generate unlawful content.

Customers acknowledge that AI-generated outputs require appropriate human review.

13. Security Restrictions

Customers must not:

• attempt to gain unauthorised access;
• bypass authentication controls;
• introduce malicious software;
• interfere with Platform operation;
• test vulnerabilities without written permission;
• disrupt availability for other users.

14. Account Sharing

Customers must not:

• share account credentials with unauthorised individuals;
• allow third parties to access the Platform without permission;
• create accounts to avoid subscription restrictions.

Customers are responsible for activity performed through their accounts.

15. Intellectual Property Protection

Customers must respect BuyingWindow's intellectual property rights.

The following remain owned exclusively by BuyingWindow:

• software;
• algorithms;
• databases;
• Business Signal models;
• analytical frameworks;
• documentation;
• trademarks;
• Platform design.

Use of the Platform does not grant ownership rights.

16. Monitoring and Enforcement

BuyingWindow may monitor Platform usage to:

• maintain security;
• prevent abuse;
• investigate violations;
• improve reliability.

Where we reasonably believe a violation has occurred, we may:

• investigate activity;
• request additional information;
• restrict access;
• suspend accounts;
• terminate Services.

17. Suspension and Termination Rights

BuyingWindow may immediately suspend or terminate access where necessary to protect:

• legal compliance;
• Platform security;
• other customers;
• individuals;
• BuyingWindow's reputation.

Examples include:

• unlawful use;
• misuse of data;
• security threats;
• fraudulent activity;
• violation of this Policy.

18. Reporting Misuse

If you believe the Platform is being misused, contact:

BuyingWindow Ltd

Email:

info@buyingwindow.co.uk

19. Changes to This Policy

BuyingWindow may update this Policy from time to time to reflect:

• changes to Services;
• legal requirements;
• security improvements;
• operational changes.

Updated versions will be published on the BuyingWindow website.

20. Governing Law

This Policy is governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over disputes relating to this Policy.

BuyingWindow Ltd

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